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Contact & General Information
We’re here to help. Find the best way to reach us, see support hours, and learn more about how ShopProp supports buyers and sellers.
Get in Touch
Ways to Contact Us
Messaging
Chat with our team

Use the in-app chat or our website messenger for quick questions and guidance.

Email
support@shopprop.com

Send detailed requests and we’ll respond during business hours.

Phone
Call to consult

Schedule a call with an experienced professional to discuss your goals.

Office Locations
Seattle Area

Serving Washington clients with local expertise and full-service support.

California

Helping buyers and sellers across major metros with transparent pricing.

Remote

Virtual consultations available—meet with us from anywhere.

Hours & Response Times
  • Support Hours: Monday – Friday, 9:00 AM – 6:00 PM (Local Time)
  • Typical Response: Same business day for chat and email
  • After Hours: Leave a message; we’ll follow up the next business day
General Information
Services

Full-service listings, buyer representation, off-market options, and commission-free programs.

Privacy & Data

Your information is handled securely. See our terms for details.

Commitment

Transparent pricing, expert guidance, and support at every step.

Help & FAQs
Common Questions
  • How do I get started? Use our contact options or start a chat to connect with our team.
  • Where do you operate? We support multiple regions and also offer remote consultations.
  • What’s included? Full-service support tailored to buying or selling, with clear, low fees.
Read Our Terms of Use
Understand how we protect your data and outline our services.
View Terms of Use